サポート
Support
Questions, bugs or feedback about a Hopvera game? Write to us and we will read it.
This page is currently available in English only. A translation will follow after a native-speaker review.
Contact us
Email [contact@hopvera.com](mailto:contact@hopvera.com) or use the contact form.
For a bug, please tell us:
- the game and its version
- your device model and Android or iOS version
- what you did and what you expected
We read every message and reply as soon as we can.
Is Solitaire free?
Yes. Version 1.0 is free, with no ads and no in-app purchases.
Does Solitaire work offline?
Yes. You do not need an internet connection to play, including the first time you open it.
How is my game saved?
The app saves your deal after every move, on your device. Close it or restart the phone and you come back to the same cards. There is no account and no cloud save, so a deal does not move to another device, and uninstalling the app deletes it.
How does undo work?
Tap the undo button at the top left of the table. Undo is free and unlimited.
Are the deals winnable?
By default, yes: the deals the game gives you can be finished. If you switch on True shuffle in Settings, deals are random and some cannot be won.
What are Today’s deal and the calendar?
One deal per day, the same for everyone that day, playable offline. The calendar marks the days you cleared. There are no streaks: a day you skip costs you nothing, and you can play past days from the calendar.
Can I draw three cards at a time?
Yes. Turn on Draw three in Settings. It applies to your next deal.
How do I turn the daily reminder on or off?
Settings, then Daily reminder. It is off by default. When you turn it on, your device asks for permission to show notifications.
Which languages does Solitaire support?
English, Simplified Chinese, Japanese, Korean, Latin American Spanish, Brazilian Portuguese, German, French, Italian and Polish. The game follows your device language.
Privacy and your data
Read the Solitaire privacy policy and the website privacy policy. Solitaire 1.0 does not collect personal data. To ask about data, write to contact@hopvera.com.